MyCoverageInfo is your online portal to connect your homeowner insurance with your mortgage. Having a portal such as mycoverageinfo/agent, mycoverageinfo/chase, or mycoverageinfo/policy to access through a link, you will be able to see the information about your policy, provide new supporting documents, and ensure your lender has a document about your sufficient coverage at any time.

Your loan may be serviced by Chase, PennyMac, PNC, Bank of America, Flagstar, Mr. Cooper, or Rocket Mortgage, so there is a direct entry point (such as mycoverageinfo/chase or mycoverageinfo/pennymac) that will bring you to your account.
So here is a step-by-step guide of what mycoverageinfo has to offer and how to use all the features.
What is mycoverageinfo?
Mycoverageinfo is the centralized portal where your mortgage servicer monitors and verifies that you are insured against homeownership.
Once you reach mycoverageinfo.com/agent, or the one with your lender (mycoverageinfo/pnc or mycoverageinfo/flagstar), you will have a simple search form that only requires your loan number, ZIP code, and borrower’s last name.
After the login, you can,
- View up-to-date policy due dates, carrier name, and deductible limits
- Check payment status or digital payments through HOIPremiumDirect℠
- Post or change the policy declaration page
This instant access ensures there are no coverage lapses and you and your lender are both in compliance with your mortgage contract.
Benefits of mycoverageinfo

There are a number of benefits to using mycoverageinfo agent resources.
1. Speedy Updates
- Upload fresh or new policy papers in real-time, no more waiting for letters sent through postal mail.
2. Accurate Records
- Automated tracking keeps your coverage information (whether it is in mycoverageinfo/chase or mycoverageinfo com bankofamerica) up to date.
3. Avoidance of Lender-Placed Insurance
- You avoid the expensive lender-placed insurance (LPI) by providing evidence of your own policy.
4. Centralized FAQs and Support
- In the portal, it answers common questions about deductibles or refunds.
- These features are time-saving, stress-free, and allow you to maintain a balanced escrow account.
How to Get Login on mycoverageinfo?

Before uploading documents or viewing your policy, you must first verify your identity.
1. Navigate to the Correct URL
- To get generic access, visit mycoverageinfo/agent.com or mycoverageinfo agent.
- Depending on which lender you work with, you use either mycoverageinfo/chase (Chase), mycoverageinfo/pennymac (PennyMac), etc.
2. Enter Your Loan Details
- The number of the loan (in your mortgage statement)
- Property Postal Code or ZIP code
- The last name of the borrower
3. Set Up Your Profile
- On the first login, you might be required to set a USERNAME and a PASSWORD.
- Follow the on-screen instructions and choose a secure password.
When this is done, you will be on your own dashboard, where all the actions of the insurance policy are done.
Why Insurance Coverage INFORMATION NEEDED ON FILE at mycoverageinfo?
The mortgage contract that you signed is most likely to require homeowners’ insurance.
This is the reason why it is important to keep a record on mycoverageinfo,
- Protect the Property: Insurance saves the property against fire, storms, and other losses.
- Safeguard Your Finances: When you have no coverage and you are damaged, you may be faced with large repair bills.
- Meets Lender Requirements: Your lender has a vested interest in the collateral (your home). They need proof that you are insured.
- Prevents Lender Placed Insurance: Your lender buys LPI at high rates when there is no proof of appropriate coverage that includes contents and liability protection.
Before uploading your policy on mycoverageinfo/policy (or your loan-specific link like mycoverageinfo bankofamerica), make sure everyone has the right information in the file.
How to Track Your Coverage at mycoverageinfo?

The tracking system of the portal follows three major steps,
A) Get/Maintain Insurance Coverage
Buy a homeowners policy and get one that is at least equal to, or higher than, the one required by your lender. This should be through any licensed provider.
B) Make Sure That We Have Your Updated Insurance Details
Log in through the link of your servicer mycoverageinfo/pnc, mycoverageinfo/policy, or mycoverageinfo/ flagstar, and you can upload your policy declaration page.
On your behalf, your insurance company or agent is also able to submit through mycoverageinfo/agent.
C) Monitoring Your Insurance Coverage
MyCoverageInfo automatically follows the expiration dates and coverage levels.
In case of a policy that is terminating or has insufficient coverage, then you will get,
- Mailed letters
- Email notifications
- Phone calls
This proactive outreach helps you avoid uninsured gaps as well as unexpected lender-placed policies.
How to Search For Your Loan at MyCoverageInfo?
Step 1: Go to your servicer’s entry point
- Examples: mycoverageinfo/chase, mycoverageinfo/pennymac, or mycoverageinfo mrcooper.
Step 2: Fill in your loan details
- Loan number, ZIP code, last name
Step 3: Click search
- Instantly view your loan insurance status and related documents.
This quick lookup makes sure you always know exactly which policy is on file and when it expires.
How to Search Agent on mycoverageinfo?
If you are an insurance agent or broker, then use the agent portal.
- Visit mycoverageinfo.com/agent or mycoverageinfo/agent.com
- Authenticate with your “Agent ID”
- Choose the Client’s Loan
- Submit the Declaration Page
Your upload updates the homeowners’ record in real time, helping your clients avoid LPI and stay compliant.
Common Portal Issues and Troubleshooting
1. Login Errors:
- Clear browser caches, try another browser, or reset your password.
2. “Insufficient Coverage” Alerts Despite Upload:
- Double-check dates and loan number; re-upload through mycoverageinfo policy if necessary.
3. Cannot find the “Upload Policies” Button:
- Make sure you are on the agent portal (mycoverageinfo/agent.com), not the borrower page.
4. Video Walk-Through Not Playing:
- Click the “short video here” link in the LPI section, or view directly on your servicer’s site.
5. Payment Status Not Updated:
- For digital payments, check the “Digital Payments” tab or visit HOIPremiumDirect℠
In case of concerns, contact your mortgage servicer’s insurance department, which is typically called Rocket Mortgage Insurance Department or other names, through the assistance links provided in the portal’s FAQs section.
Conclusion
Mycoverageinfo allows you to easily manage homeowners’ insurance information as a borrower or as an agent.
As long as you follow the above steps and use the correct portal link, mycoverageinfo/chase, mycoverageinfo/pennymac, mycoverageinfo/policy, or mycoverageinfo agent, you will have up-to-date coverage records, avoid expensive lender-placed insurance, and maintain peace of mind.
Mycoverageinfo is the simple, secure way to protect your home and your mortgage. Log in today.